Seven Slate Support

Frequently Asked Questions

General

How do I play? Form words by connecting adjacent letters on the board. The longer the word, the higher your score.
How do I get high scores? Create longer words and use rare letters like Q, X, Z, J, and K.
Why did the app change from Seven Slate to Seven Slate? We rebranded to better reflect the gameplay experience.

Premium Features

What premium features are available?
- Zen Mode: Endless play without time pressure
- Vowel Bank: Vowels are always available
- 5 Tiles at Once: More tiles fall simultaneously for increased challenge

In-App Purchases

How do I purchase premium features? Tap the premium banner on the settings screen.
I purchased premium but don't see my features. Try restarting the app. If issues persist, use the "Restore Purchases" button.
How do I restore purchases on a new device? Go to Settings and tap "Restore Purchases".

Troubleshooting

The app is crashing. Please ensure you have the latest version installed. If problems continue, contact support.
Game progress was lost. The game automatically saves progress when properly exited. Sudden closures may result in lost progress.

Contact

For additional support, please email: support at holiander.com

Privacy

We respect your privacy. The app does not collect personal information beyond what's required for in-app purchases through Apple's system.

Version: 1.0